Privacy policy

Privacy Policy

Last updated: 2 October 2026

This Privacy Policy explains how Humera Herbal Remedies, a brand of Humera Enterprises (Proprietor: Mohd Islam), collects, uses, shares and protects your personal information when you visit or buy from this website. By using this website, you agree to this policy.

Who we are

Humera Enterprises, Koraiyya Udnapur, Near Primary Health Centre, Hargaon, District Sitapur, Uttar Pradesh 261121, India. GSTIN: 09AIOPI9064N1ZD. Phone: +91 98894 09323. Email: humeraherbalremedies@gmail.com.

Information we collect

Details you give us: name, mobile number, email address, delivery address, pin code and any message you send us.
Order details: products ordered, order value, payment method (prepaid or Cash on Delivery) and delivery status.
Payment details: online payments are processed by our payment partners. We do not see or store your full card, UPI PIN or bank login details.
Device and usage data: IP address, browser type, pages visited and similar data collected through cookies and analytics tools.

How we use your information

To process, ship and deliver your order and to provide customer support.
To send order updates by SMS, WhatsApp, email or call.
To verify Cash on Delivery orders and prevent fraud.
To send offers and health tips, only if you choose to receive them. You can unsubscribe at any time.
To improve our website and to meet legal, tax and accounting requirements.

We do not sell your personal information. We share only what is needed with:

Courier and logistics partners, to deliver your order.
Payment gateways and checkout partners, to process payments.
Our e-commerce platform (Shopify), messaging, analytics and advertising service providers (such as Google and Meta), to run and improve our services.
Government or law enforcement authorities, when required by law.

Cookies

We use cookies to keep your cart, remember your preferences and understand how the website is used. You can turn off cookies in your browser, but some parts of the website may not work properly.

How long we keep it

We keep your information as long as needed to fulfil your orders and as required under applicable tax and legal rules. After that, it is deleted or anonymised.

Your rights

Under the Digital Personal Data Protection Act, 2023 and other applicable Indian laws, you can ask us to access, correct or delete your personal information, withdraw your consent for marketing messages, or raise a grievance. Write to us at humeraherbalremedies@gmail.com and we will respond within the time required by law.

Security

We use reasonable security measures to protect your information. No method of sending data over the internet is 100% secure, but we work to keep your data safe.